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Customer Data Security Policy

I really like the easy-to-read-and-understand customer data security policy from ING Direct here.

I wish more companies wrote such simple and clear policies.

Here’s an exerpt:

We take every reasonable precaution to protect your information. When you submit information to us through our web site, your information is protected both on-line and off-line. All data transferred to/from the ING DIRECT internal network, from/to an external entity, is encrypted to industry standards (128 bit encryption). Please keep in mind that messages you send to us by Internet e-mail may not be secure. Do not send us any confidential or personal information by Internet e-mail. We maintain appropriate physical, electronic and procedural safeguards to ensure the security, integrity and privacy of your personal information within our company. Only those employees who require your personal information to perform a specific job are granted access to your personally identifiable financial information. Furthermore, all employees are kept up-to-date on our security and privacy practices. If you have any questions about the security of your information at ING DIRECT, you may contact us at 1-800-ING-DIRECT (1-800-464-3473), or at the following address: ING DIRECT, 1 South Orange Street, Wilmington, Delaware 19801.

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